Support Service

Bi+ Australia provides specialised counselling support for people who are attracted to more than one gender, or questioning their attraction or sexuality, and their families and loved ones. You can access this service from anywhere in Australia via online video call. There is a fee for this service, please see below for details.

To book an appointment

Who seeks support from Bi+ Australia?

It doesn’t matter what your sexual identity is (heterosexual, bisexual, lesbian, gay, another identity, unsure or questioning), or whether you have had intimate partners or not. Bi+ Australia is an inclusive service that provides specialised counselling for:

  • People who are attracted (sexually, romantically or both) to more than one gender, or people who are questioning or unsure of their attraction or sexuality

  • Partners of people who are attracted to more than one gender or questioning their attraction or sexuality

  • Parents of young people who are attracted to more than one gender or questioning their attraction or sexuality

  • Other close friends and family that are wanting to support a loved one who is attracted to more than one gender or questioning their attraction or sexuality

What types of issues can a Bi+ Australia counsellor help with?

Our counsellors can provide support for bi+ people and their families on a range of issues. If you are attracted to more than one gender, questioning your attraction or sexuality or if you are a family member or loved one of a bi+ person and you are in need of support of any kind please contact our service.

What can't a Bi+ Australia counsellor help with?

Our counsellors are unable to provide emergency assistance to people requiring immediate medical support. If you are experiencing acute mental illness (for example a psychotic episode) or are suicidal and require immediate support please contact Lifeline on 13 11 14 or call 000.

How is support provided?

When you make an appointment with our support service you will be assigned a counsellor. It is up to you and your assigned counsellor how many sessions you have and how often you meet. You can have just one session if that is all you are wanting, or you can arrange to meet regularly for a longer period. If you require specialised support outside of the scope of our counsellors they can refer you to other appropriate services if that is something you want.

To ensure that this service is able to be accessed regardless of where you live in Australia, support is provided via online video calls using Skype. To find out more about Skype or to download it please follow this link If you are unable to access Skype, counselling sessions can be conducted over the phone. Each counselling session goes for 50 minutes.

What qualifications do Bi+ Australia counsellors have?

We have a small team of skilled professionals providing counselling support. Our counsellors are tertiary educated and qualified to provide counselling services. All our Bi+ Australia counsellors have supplementary skills and knowledge in working with individuals who are diverse in their gender and/or sexuality. In addition, all of our counsellors have specific expertise in supporting bi+ people and their families.

What is the cost and how can payment be made?

Fees are charged per 50 minute session at a flat rate of $100 a session. A discounted rate is available for full-time students and concession card holders (please contact us for further information). Same day payments are required for all sessions.


Payments can be made using your credit or debit card, or PayPal account, by pressing the 'pay now' button (either sign in to PayPal or scroll down to use your card). Alternatively, direct deposit and other payment options are available and information regarding these will be sent to you in a welcome email when you schedule your first appointment.

Tel: 1300 664 238

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